As I approach a million miles on United airlines, and lately have struggled to earn even premier status on their Milage Plus program, I am accorded the benefit of “Unlimited Domestic Upgrades”. This is a nice touch. But I have yet to receive this “benefit” in the last 2+ years that they have offered it.
Why is this bullshit, you might ask? Well, today, I was dutifully waitlisted for the “free” upgrade. I was # 23 in the queue. There were 12 seats. So, even if First Class checked in empty, I am not going to get an upgrade. Pretty scummy, eh?
I prefer the days when I had coupons, and I could exchange them on long enough flights. This new mechanism is really just wishful thinking.
And they wishfully think that I will remain loyal? Ha!