Blog

  • Another day in Paradise

    What a shock. Where I USED to live, it will be 106F today. Here (Santa Clara) it will be 79. The local people will bitch about it being HOT.

    I have a lot of DMV stuff to do, alas, California is nowhere near as efficient as Arizona is/was. When I first relocated to AZ back in 2003, I walked into the local MVD office in Tucson at about 11:00AM, took a number, and before I could sit down, I was called. I re-registered my car, got my driver’s license, transferred the title on my motorcycles, and was out of there in less than 20 minutes, plates and driver’s license in hand.

    Not likely to be replicated in California. Hoops up the wazoo, probably 3 trips (hopefully with appointments) and a lot of money out of pocket. Sigh.

    Drivers

    Both states have their share of asshole drivers. But they are different in their bad practices. I need to recalibrate to account for the beemer drivers who seem to like to pass on the margins here. Without signals. Far over the posted speed limit.

    Life is good. If only we could sell out damn house in Chandler…

  • The Mothership – Working at the main office

    Intro: I recently was relocated from our satellite office to the mothership in Santa Clara.

    I was expecting it to be different. Of course I had visited before, so I wasn’t a babe in the woods, but it is a culture shock to go from a small ~ 100 employee satellite office to a site with a few thousand employees. 5 buildings, lots of hallways, and a lot of long timers.

    Observations:

    • Coffee: We have awful coffee here. There are multiple coffee stations with big brewers, and they buy decent coffee (Seattle’s Best), but it seems to never be fresh. Also, being large brewers, you use multiple satchels of coffee grounds, and inevitably some sadist used 4 or 5 instead of the recommended 2. So it is too strong. Yes, there is a cafe where you can buy a good cup of coffee, but it is a 15 minute walk, and it costs money. In Chandler we had a simple single serving machine, that while it wasn’t great coffee, it was decent.
    • Work hours: I am an unapologetic morning person. From my current temporary housing, I can get to the office in about 10 minutes, and I get here by 7:15 or so. Our hallway is empty at that hour. People start rolling in around 8:45 and are at work at 9:00. I guess that is good, as I can get an hour or more distraction free work done. But by 5:00 the office is pretty empty. I guess it is really a 9 – 5 job…
    • Fat pipe: Working in the Chandler office, we were remote to the file servers. A lot of files I needed to access were in our Santa Clara or Colorado Springs data centers, and accessed via a thin connection. Opening an excel file from the server could take a couple minutes or more. No longer. It is almost faster than opening from the SSD on my laptop. Wow. Love it, this is a huge benefit.
    • Cubicle Life: I used to sit about 8 feet from my boss, but I had a partially enclosed cubicle. I could lower my head and get things done, and see distractions coming. Now my back is to the aisle, and when I put on my headphones, I don’t hear people walking up besides me. Yikes, getting surprised that way sucks. I will need to buy a little mirror so I can monitor the traffic. On the positive side, I have slightly more space in this cube, so I don’t have to feel as cramped.

    All in all it is what I expected.

  • Welcome to California

    Well, it is technically a “welcome back”, as I grew up here in Silicon Valley.

    My job relocated us to Santa Clara, and over the last week, we made the “move“. The positive is that the movers rocked, and really got our stuff packed and loaded in record time.

    After spending the weekend on a leisurely drive from Phoenix to Santa Clara (via the Hoover Dam, Las Vegas, and Lake Tahoe) we got to our temporary housing Monday morning.

    Our last relocation to Tucson in 2003 found us put up in a decrepit Extended Stay America in Tucson. Shudder. Here our digs are a bit better (ok, a LOT better). We are in an Avalon apartment, well furnished, and a reasonable size. Sure, it has lousy appliances, and the washer and dryer sound like a mac truck is driving through, but it is very serviceable.

    Our first trip to the grocery store was expensive (over $400). Partly because groceries are more expensive here, but mainly due to the need to stock up.

    When I picked up my car, I lamented the fact that it needed to be less than 1/4 full of gas. First thing, a fill of premium. Gulp, it’s about $.70 a gallon more than in AZ. Sigh, might be time to buy something more fuel efficient than the S2000.

    The weather is pretty awesome. Mid to upper 70’s during the day, and very pleasant at night. Humidity is high compared to what I am used to (low teens in AZ).

    Tuesday was the first day in the office. The apartment is a hair over 4 miles from the office, a straight shot down Lawrence expressway. And I am going the counter commute direction, so it is a short commute. Sadly, the house we will likely be able to afford is not going to have such a wickedly awesome commute. Sigh.

    Oh, and California finally figured out how to time their traffic lights. Today I didn’t hit one red light on Lawrence.

    We do miss our dogs, so I am looking forward to picking them up in Tucson over the 4th of July weekend.

    Now we just need our house in Chandler to sell. We are still priced the lowest of all the SE valley single stories, a good $12 – $18 per sqft under the area.

    Fingers crossed.

  • Car Wash Madness

    I own a nice car, a 2005 Honda S2000, and about 99% of the time I wash it in my driveway. With the move and the selling of our house, I have neglected it, so prior to it being loaded on a transport truck to get it to my new home, I took it to the local car wash.

    Ugh.

    It reminded my why I prefer to wash it myself.

    1. They do a terrible job.  The amount of crap they don’t get off is astounding. From the insect droppings, to just whiffing on my hood, I am completely unimpressed.  I would have asked them to run it again if I wasn’t headed out of town, and it wasn’t going to get on a truck.
    2. Even after doing a terrible job, they expect a tip. I know it is a crappy job that pays minimum wage, and I normally don’t mind tipping, but the effort that they put in, in no way justifies a 20% tip. But they expect $3 on a $15 wash.
    3. Even when you tell them no scent, they friggin’ spray it with “new car” scent. Really?  Is it that hard to just not spray anything in there?
    4. Upselling.  I just want a basic interior and exterior wash. I don’t want the extra undercarriage spray. I don’t want the faux spray on polymer sealant. I just hand waxed it a month ago, so I don’t want a mini detail. When I say no, I mean NO. 
    5. 3rd party harassment. I live in Arizona, the king of cracked and dinged windshields. I drive a 9 year old car, with the original windshield, so it has been dinged and repaired many times. Having someone who puts the high pressure sales pitch to replace your windshield, and who argues that the repaired dings need to be repaired again. I think I had to say no four or five times to that asshole.

    I will go back to my 3 bucket hand wash, and 2x a year bringing out the polishing tools.

     

  • My Atheism – 3

    I left high school and entered university already with a pretty negative view of organized religion. But a fortuitous opportunity at the start of my time at University helped cement that mindset.

    I was “gifted” through most of my early education, and that selected me for the advanced track in college. There was a 2 year program called “Humanities” that was an accelerated packaging of most of the general education requirements, with some enhancements. Naturally I jumped on in.

    In the first semester, there was a course where we took a high level, literature study of the Bible. The emphasis was on comparing it to other world religions, to understand how it influenced virtually all western thought and writing, and ultimately to dissect it as a work of literature.

    The part that was fascinating to me was the obviousness that the different “books” were written at different times, in very different voices, and with almost remarkable frequency contradict each other on major foundational concepts. The Bible is literally littered with gross and petite contradictions, errors, and fallacies. And that is just the New Testament.

    In this class we also spent time analyzing the tortured theological reasoning to explain away, and justify these inconsistencies. A lot of really smart men (universally men throughout history have been the keepers of theology until very recently) labored for whole lifetimes to explain and justify things that were probably written down wrong, or translated wrong.

    Fascinating as this was, it opened my eyes to how blind you had to be to be “faithful“. There was so much to question, that like the belief that Joseph Smith read from the gold plates in a hat with “seer” stones, to be a evangelical christian, to believe that the bible is the literal and strictly true word of god was illogical.

    More than one “believer” walked out of that class never to return, their core beliefs having been challenged. I was astounded that there were people who when confronted with evidence, and incontrovertible facts, they would turn their head, and continue to believe wrong things. I guess I shouldn’t have been surprised, but for someone who was a budding scientist, who devoured all the science and mathematics he could in school, this was world shaking.

    My guess is that a lot of those people have become the ones who can deny global climate change, evolution, and the standard model of cosmology.

    I came away from this experience with knowledge that christianity was at its core flawed and tainted by the inconsistencies in their core gospels. That the foundational texts were clearly written by men, long after the fact, and with that lens applied to the words.

    I had read much of the bible before this though. I had a stepfather who leaned on us in my pre-teen years to read the bible, to memorize passages in it. So I read, and even at that age, it seemed like a fairy tale. Not even good fiction.

    Next up – I work with a Mormon who threw her life away because of church.

  • My Atheism – 2

    Recapping, I was fortunate in my early, formative years to not have been indoctrinated in religious belief. I also lived in a state that took seriously the separation of religion from education, unlike many of the Southern states.

    Good thing too, because Sundays were always dirt bike riding days. Probably 30 weekends a year we spent at Hollister or Metcalf, and even occasionally at Clear Creek OHV parks riding.

    I never much thought about church, religion, or faith until much later. I remember becoming conscious of it when I entered the workforce in my late teens. I was working at Marie Callendars, a “homestyle” restaurant chain in San Jose. Many of my coworkers were students at the local private Catholic high school, Archbishop Mitty.

    What a difference from my public school experience. These kids were far more rebellious, and virtually all of them were heavy drug users. Not that there wasn’t some rebellious souls at my high school, and perhaps I got a view of a small slice of the Catholic school demographic, but it was eye opening.

    I recall wondering what all these angst ridden teens were rebelling against. I had not much clue of the indoctrination, and forced conformity in religious families, so I really had no frame of reference. I was soon to get that frame of reference…

    Sundays @ the restaurant

    After a couple years, I started working the day shift line cook role on weekends. The main guy had jaw surgery and was out for a few months so I just dove in.

    The busiest lunch day of the week, by far, was Sundays. Even the weekday lunch rush paled in comparison to the onslaught of humanity that walked through the door starting at 11:30 on Sunday. The restaurant filled to capacity, and there would be wave after wave of people up until mid afternoon.

    However the clientele had some unique attributes. First, they were all well dressed. Men in jackets and ties. Women and girls in long dresses. Ah, it was the after church crowd.

    The restaurant had a few large churches nearby (I remember the name of one, Bethel) and post services we would get their custom for lunches.

    For the most part they were polite and genial, but they were notoriously poor tippers. I would hear the gossip from the servers. Certain parties who were “regulars” would be shunned. They were the ones who would leave no tip, but a card that said that the server should be ashamed to be working on “The Lord’s Day”.

    I would love to say that this was a rare occurrence, but it was an every Sunday phenomenon.

    I began to see the “Righteous” as arrogant, condescending, and in many ways as assholes. The servers were good people, working hard to support themselves and their families (most of them were working mothers), and these Church Goers were talking down to them for not worshiping on Sunday. The gall was palpable.

    It was this experience that made me more openly question and counter religious people and their practices. Not only did it annoy me, but it was affecting people I knew, worked with, and was friends with. The hypocrisy was monumental.

    In part 3, I take a class in college that treats the bible as a piece of literature and analyzes it for its content, not its context.

  • Apple Mail Madness

    A bit of a rant here, sorry. I use Google for my personal domain(s) email service. Google Apps is a good deal, even for the two accounts my wife and I use. Solid performance, wicked good junk filtering, and they do a great job of detecting phishing and spearphishing attacks.

    I use the Apple mail client, setup to use imap to connect to the gmail servers and provide a local cache of my email. Worked pretty good to. (note: “worked” is the operative word.)

    Starting in OS-X 10.7 the mail client began to get lame. I think Apple was really trying to be a better ingester of gmail accounts, but something got wonky.

    I should point out that I have probably 20K email messages in my main account, a similar amount in my true “Gmail” account, and significantly less in my auxiliary accounts. Apparently, Apple mail starts choking above 10K messages, and I am over that by at least 30K messages.

    Constantly needing to reindex my inbox is a major detractor (there are a few messages in my inbox that are “perpetually” new, no matter how often I refresh the indices.)

    Add to that the pretty piss-poor junk mail filtering that Apple mail has, and I am getting pretty frustrated. The last straw was when my daily NY Times update was flagged as “junk” and I couldn’t figure out which of my computers set this rule. Apparently, even if you turn off junk filtering explicitly, it can sometimes turn itself back on. Sigh.

    So I am evaluating options. I don’t mind the Gmail web interface, it is just a pain in the ass to have to relogin all the time.

    There are some stand alone apps to help, but I suspect that the real problem is having huge imap mailboxes and the task of keeping them locally sync’d.

    I am trying an application that essentially is a shell for the gmail web interface. So you get instant access, cool main UI notifications (a big plus) and all the google tools that make gmail a good experience. It is called “Mailplane” and it seems pretty solid. I will use it exclusively for a while and see how I like it.

    One benefit would be to free the 12gigs or so of email cache on my drives. Not a lot of space, but it kind of defeats the purpose of imap to have physical copies of everything locally.

    And then the Apple mail application will be used only for my icloud, yahoo, and godaddy account. Woot.

  • A new beginning

    A new beginning

    Welcome!

    If it isn’t clear yet, I am starting fresh here. If you are a fan of my old site, I need to apologize. The old home of no holds barred product management is no more. From 2009 through 2014, it was a needed outlet to preserve my sanity.

    Product Management has a soft white underbelly, and it felt good to rant and rave often on topics that really raised my ire. If you read the tripe that is dished up by the milquetoast social media mavens of product management and marketing you know why I needed to rant.

    But times change, and one day you have to grow up. That and too many people who know me and work with me had found the blog, leading to some difficult conversations with the powers that be.

    (more…)

  • LinkedIn Still Sucks

    Who would have thought that my last rant against LinkedIn would be the third most viewed post on my site. Astounding, and by the comments, it seems to have rung a bell with others. (note: this is a repost from my professional blog)

    LinkedIn is still crappy, for all the same reasons I wrote about here, but some new suckage has floated to the top. LinkedIn is ostensibly the “Facebook” of the professional world. Many people keep totally different personas on the two sites, for obvious reasons. But where LinkedIn fails is that it really wants to have people visit every day, and spend hours glued to the site so they can monetize your eyeballs.

    To try to get people incentivized to visit often (daily or multiple times a day), they have tried to go beyond a business network, and to add things that are really a clumsy fit. These are:

    Groups: A nice concept. Have self organizing user communities where like minded people gather to chat, and exchange information. Very analogous to the old computer BBS’s, the Forums that created vibrand communities (like the one I participate in for the S2000 owners club). But on LinkedIn, they seem contrived. I am a member of 4 different AFM communities. Some are open, some are closed, one is for a specific maker. The same situation for Product Marketing. There is a Product Marketing group, a Product Marketing Professionals group, and a 280 Product Marketing group. Again, lots of balkanization. In the outside world, there may be more than one community, but in truth, there is one that “wins” and the rest wither or atrophy.

    Forums (part of the groups): There is a reason that some of the best forums on the internet are moderated. The world is full of trolls and folks who just like to take the counter argument just to be “dickish”. Moderation helps keep this to a tolerable level. But none of the LinkedIn groups I frequent appear to be moderated (correction: the APS Physics group does moderate with a heavy hand). I have seen competitors in public pissing matches, escalate a discussion into a full blown PR disaster. You would think that reasonable, rational professionals would be more reserved, but then you would be wrong.

    A news feed: When I go to my page, I get bombarded by the trivialities and banalities of my network. I really don’t pay attention to this. Yes, sometimes I will learn that John Smith moved to a new job, but often it is dumb things like a member “liked” something. I get the idea of trying to build your “graph” and to try to gain more eyeball-minutes on your content, but come on.

    Trying to grow your network by giving LinkedIn access to your Gmail contacts: This one pisses me off to no end. (and you can repeat this argument for all the other online email services) Everytime I interact with them, they want me to give them the login details for my Gmail account so that they can look for potential people to link to. Uh, not only is this a no, but it is a giant F*CK NO. None of the social media operators have a shred of concern about maintaining privacy, and will gladly sell their mother for more traffic.

    Constant offers to go to premium (paid) access: This one really infuriates me to no end. I must get 2 – 3 offers for a free month of Premium (just give them a credit card to charge when the free period is done.) I looked up the plans, and the cheapest one, “Business” is a whopping $19.95 a month, IF you buy a year worth at a time. The business Plus is $39.95 a month, and the executive level is $74.95 a month. FFS, what on earth can be worth $900 a year to me?  Oh, so I can connect with and message people who aren’t in my network without having to go through a common connection. Sorry, that is just worth about $0.0003 a month to me. I can understand those who are seeking employment might benefit, but I doubt they will buy a year at a time. And recruiters? No brainer. In fact they should charge $500.00 a month for recruiters. That would weed out the crappy ones pretty quick. I don’t mind paying for things that provide value, but I can’t imagine LinkedIn being worth more than about tree fiddy

    Summary

    LinkedIn is a pretty good way to remain in contact with all the people you come across. But their business model (and valuation) is dependent upon increasing the time that users spend on the site. So they are turning to the Facebook playbook to create reasons for people to visit unprompted, and to spend more time browsing. Their stumbling at the offering of endorsed product advertising (Getting sued for unautorized use of images and user details for adverising is a huge breach of trust) is just one of their ill advised efforts to monetize the service.

    But, the value that they offer me, the professional who drops in when I get a connection invite, or when a notification catches my eye, is not on the social network functionality. I am never going to spend hours a week glued to LinkedIn.

    Lastly, they need to do something to increase the coherence of the recruiters who use their site. LinkedIn is a valuable asset to that business, but it does give way to laziness, and that leads to us, the talent, being bombarded with bullshit job offers. Fix that, or become as irrelevant as Monster.com has become. Perhaps they should make it cost $500 a month or more for recruiters.

  • Coffee time

    Our coffee maker at work (single serving “Flavia” type) broke, and while we wait for it to be fixed we have a loaner. It just makes coffee wrong. Wrong volume, wrong strength. No wonder why it is the “loaner” …

    So this morning I dropped by the Starbucks on my way in. Early-ish, 7:20 I was there, and I ordered my mocha (hey, if I am stopping for some gourmet shit, I am getting chocolate with it).

    Holy hell that place was slammed. 10 minutes in line, 15 minutes to get my coffee after ordering it. I caught up with Facebook and my email while waiting.

    I also ordered a chocolate croissant, and I specified “cold” as in “not heated“. Seemed simple. 5 minutes later, 10 minutes before my drink is ready, they hand me a bag with my croissant in it. Heated. Fook.

    So I go to the very busy counter person and tell him that I specifically wanted it cold. “Are you sure?” – Yes, I am sure. “Have you ever tried it heated?” – yes, and I don’t like them heated.

    So they gave me another one.

    This wouldn’t be worth bitching about, except that every Starbucks I order a pastry at, I order it cold. And invariably, they heat the damn thing. I swear it gives them fuzzy feelings to put the pastries into that damn convection oven.

    (for the record, I particularly hate heated croissants, as it causes them to be messy, butter dripping globs of dough. Adding chocolate to that mix just makes it worse. Hence, serve them at room temperature like a good French bakery)