Authorgander

Product Manager in Tech. Guitar player. Bicycle Rider. Dog rescuer. Techie.

Digital Transformation and the GOtV efforts

In Business, Politics
2 Min read
D

As I have been focused on the various roles of digital transformation, researching how it affects individuals across the organization, I stumbled on an interesting article in the NY Times that embodied the phenomenon in a way that hadn’t occurred to me. This article was around the ground game of the coming election (2016 US Presidential) in Las Vegas Nevada. Shadowing a doorbell ringer, a...

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Customer Success

In Business
5 Min read
C

Customer success. When you hear it, what does it call to mind? Your customers winning in the market? The warm thought that you have helped them achieve their goals? That your technology is delivering quantifiable benefits to your customer’s bottom line? Yes. To all of this. However, there is a more formal definition that is gaining currency. But, before we get to that, let’s digress a...

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