If you have been following the saga, I have been working on a new, groovy and cool web community for my products. Something pretty simple to start to build a community of practice.
I have complained in the past about the contractor we are using, who seems to do about 1/2 what I ask for, and then struggles with the big functionality components.
I provided mockups, detailed use cases, “stories” for the key functions. I have provided pixel perfect graphics and expansions on what I want, scratch that, NEED this community to look like and behave like.
Today, I got dressed down by our marcom person. I am being too picky, and that these are merely stylistic issues. Essentially that I need to back off on what I want.
I am not asking for miracles. I am not asking for Google like maturity. However I do know what I want, and I know how I want it to look. So, if I bitch that the graphic used for a button gets blurry because it doesn’t scale well when you increase the screen “magnification” it fucking matters to me. If I say that I don’t want text in the menu bars to have a shadow effect, it means I don’t want text in the menubar to have shadowing effects.
Am I being too demanding? I am the customer for once, and I expect it to be to my satisfaction. (of course, there is one HUGE piece of functionality that is almost 2 weeks late, without which, I can’t launch on 11/26) Grrrrrr.