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Another plus for Apple Support
A while back, while we were on a trip, my wife dropped her 13″ MacBook pro. It was not the first time she dropped it, but it was enough to kill it. (it was a short distance on to a carpeted floor in the hotel). She got home and I did some diagnosis. The hard…
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Customer support followup – Bose Headphones
Last Thursday, my Bose Quiet Comfort 2 headphones broke. I was bummed, but hey, they were almost 10 years old, so I couldn’t complain about the life. I tweeted about it, and somebody (not Bose) said that I should call their support line, as they often offer smoking prices to exchange your broken headset with…
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Weird email problem – support useless
The joy of working in a large enterprise. We have been working with a web development partner for some new sites and moving some older sites to their hosting. Part of this means that we have been exchanging details on the web sites we are migratin…