A while back, while we were on a trip, my wife dropped her 13″ MacBook pro. It was not the first time she dropped it, but it was enough to kill it. (it was a short distance on to a carpeted floor in the hotel). She got home and I did some diagnosis. The hard drive wasn’t recognized. I used all my tools, and assumed that it was just a bad HD, and that we could replace it easily enough...
Last Thursday, my Bose Quiet Comfort 2 headphones broke. I was bummed, but hey, they were almost 10 years old, so I couldn’t complain about the life. I tweeted about it, and somebody (not Bose) said that I should call their support line, as they often offer smoking prices to exchange your broken headset with a new one. I figured, why not try. So I called. After a very simple IVR, I got to...
The joy of working in a large enterprise. We have been working with a web development partner for some new sites and moving some older sites to their hosting. Part of this means that we have been exchanging details on the web sites we are migratin...