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Ok, I get it already, we lose orders because we don’t have feature X
I recently joined this company, and inherited a product that is world class. But it is missing a pretty important capability (to be fair, when the product was originally developed, this was a feature that wasn’t even a twinkling in the eye of the …
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We don’t give date estimates for bug fixes. Quit asking.
As a long time product manager, one of my pet peeves is the bug/hotfix process. Stepping back, we have a well defined triage process, where a good team of dev, support, and support engineers (as well as myself) sit in a room, and agree on priority…