A while back, while we were on a trip, my wife dropped her 13″ MacBook pro. It was not the first time she dropped it, but it was enough to kill it. (it was a short distance on to a carpeted floor in the hotel). She got home and I did some diagnosis. The hard drive wasn’t recognized. I used all my tools, and assumed that it was just a bad HD, and that we could replace it easily enough...
Another plus for Apple Support
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