ArchiveApril 11, 2013

Things I don’t need to be told

T

Number 1: I weigh too much and should lose some weight. Duh. Number 2: I drink too much. Time to do something about #1. #2 follows from #1. But first, why am I in condition #1? Well, simply, I like food, and I like to eat. Add to that that I am a stress eater (I fall back to comfort foods when I am highly stressed), and since I am a product manager, I am stressed pretty much 24-7-365. Last time I...

Customer support followup – Bose Headphones

C

Last Thursday, my Bose Quiet Comfort 2 headphones broke. I was bummed, but hey, they were almost 10 years old, so I couldn’t complain about the life. I tweeted about it, and somebody (not Bose) said that I should call their support line, as they often offer smoking prices to exchange your broken headset with a new one. I figured, why not try.  So I called. After a very simple IVR, I got to...

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